Refund policy

At SKARFLOW LTD, we want you to be fully satisfied with your purchase. Please read our return and refund policy carefully.

Return Window

You may request a return within 30 days of receiving your order.

Return ConditionsTo be eligible for a return:

The item must be unused and in its original condition.

The product must not be damaged in any way.

The item must be returned in its original packaging.

The product must be clean, well-maintained, and properly handled.

Return Process

To start a return, you must first contact us or submit a return request.

Select the item you want to return.

Clearly provide the reason for your return.

Once your request is approved, you will receive instructions for returning the product.

Return Shipping / Drop-off

You must safely pack the product before returning it.

Follow the return instructions provided for drop-off or shipping.

Customers are responsible for ensuring the item is returned in good condition.

Refund Options

Once we receive and inspect the returned item, your refund will be processed.

Refunds will be issued to your original payment method.

Alternatively, you may choose to receive a store credit (gift card).

Important Notice

We do not accept returns for items that are used, damaged, or not in their original condition.

If the product is returned in a damaged condition, no refund will be issued.

Please ensure the product is securely packed before returning.

Non-Returnable Items

Used products

Damaged items not caused by us

Contact UsIf you have any questions or need help with your return, please contact us before sending the product back.

By placing an order with SKARFLOW LTD, you agree to this refund policy